Info for New Water and Sewer Customers

Welcome to the Columbia Falls Water/Sewer Utility Department. In order to serve you better, we would like to provide you with important Water/Sewer Utility Information.

Landlord Agreement Form Read More

Billing & Deposits Billing

Billing is completed and mailed between the 23rd to the 25th of each month. Payment is due on the 15th of the following month. All customers need to provide proper USPS mailing addresses for billing and utility correspondence. We do offer email billing. Please contact the Utility department to set up. (406) 892-4392.

Past Due Bills & Penalties Past Due Bills Read More

Meter Readings & Replacement Meter Readings

Meters are read around the 18th of each month. Meters are also read upon notification of a new owner or tenant, as necessary. Please provide the City with at least 48 hours’ notice so that a meter read can be scheduled. Please do not remove or tamper with the Sensus Touchpad or Box that enables the automatic reading of your meter. Please notify the Water/Sewer Utility Department if you are remodeling or doing any work that may impair the meter reading device.

Pay Your Bill

We offer several ways to pay your bill.

Pay By Check, Cash or Money Order

You may pay by check, cash or money order at our front desk.

A secure drive-up drop box is located adjacent to the rear (south) parking lot of the City Hall building, across the driveway from the Postal Service boxes. There is also a drop box inside City Hall available when the cashier window is open.

Summer Watering

The City of Columbia Falls allows for summer watering by establishing an average of your winter months' water usage, December, January and February, for residential customers. This average usage is established as the base sewer usage reading for the months of May through October, so you are not charged sewer usage for watering your lawn or other greenspace. Similar provisions are available for commercial customers by contacting the Utility Department.

Backflow Prevention Requirement

Since 2000, the City of Columbia Falls has required backflow prevention devices to prevent contamination of the City’s water supply system. If your home or business has an irrigation system, hot water heating system or other cross-connection, you must have a testable backflow prevention device installed and tested annually.

Backflow Prevention Devices must be tested annually and submitted to the City no later than August 1st.

Utility Rates

Your water/sewer bill is based on the meter readings and base fees.

Sewer is billed at $5/1,000 gallons and Water is billed according to customer type: single-family, multi-family, commercial, government or industry.

The rates begin at $1/1,000 gallons up to $1.77/1,000 gallons.

The base fees for sewer are $8.85/month for residential and applied to commercial, government and industrial users based on an annual equivalent usage.

The base fees for water are based on meter size, beginning at $10.50/month for ¾” meter.

Info for New Water and Sewer Customers

Contact Information